Links

What can we learn from the Toyota Production System? John Seddon speaking at the 2006 Waterman Management Challenge
John Seddon on Targets John Seddon discussed the problem with targets.
Undoing Current Thinking John Seddon says that for management to create organisations that work, they must undo their current thinking.
On tool heads John Seddon discusses the danger of those who see improvement activity as the application of a series of tools
On the public sector John Seddon discusses the issues that are holding back the public sector from delivering excellent service.
On measurement John Seddon discusses the issue of measurement in service organisations
Is outsourcing the right question? John Seddon discusses the issue of outsourcing, and highlights where organisations are going wrong.
Designing a customer-driven system John Seddon discusses where to start when looking to improve your system.
Jumping for the Jelly Beans Herzberg speaking about motivation in a BBC “Business Studies Collection” program called “Jumping for the Jelly Beans”
A Prophet Unheard Deming’s ideas in a video originally broadcast in 1992 as part of the BBC's "Business Matters" series. The episode was called "A Prophet Unheard".
Seeing Outside-in Vanguard consultants describing seeing outside-in
The Vanguard Approach Vanguard systems thinkers talking about the Vanguard approach
Purpose of the system Vanguard systems thinkers talking about purpose.
Learning and unlearning Vanguard systems thinkers talking about how unlearning will unlock the ability to learn how organisations actually work.
Its the system Stupid Vanguard systems thinkers talking about the importance in understanding that focusing upon the system will identify the causes of problems.
Questioning Command & Control Vanguard systems thinkers talking about the problem with the command and control paradigm, particularly poignant considering todays financial crisis, and the new systems paradigm.
Its me Too! Vanguard systems thinkers talking about the necessity of change happening in managers heads, and them becoming involved in transforming, learning an importantly unlearning.
Systems Thinking Performance Vanguard systems thinkers talking about the most important model for an organisational architectural change.
Alfie Kohn vs Dwight Schrute Utube video that uses the American version of the office to show how incentive schemes and bonuses don't motivate, in fact they de-motivate.
Alfie Kohn - Operating on Autoparent Alfie Kohn talks about the impact of rewards and praise upon children, based upon recent studies. Vanguard argues that the impact is the same for adults, through things like incentives, and causes dysfunctional systems and great volumes of waste.
Dr. Russell Ackoff on Systems Thinking - Pt 1 Russell Ackoff on systems thinking Part 1.
Dr. Russell Ackoff on Systems Thinking - Pt 2 Russell Ackoff Pt 2, on systems thinking
Dr. Russell Ackoff on Systems Thinking - Pt 3 Russell Ackoff on systems thinking Part 3. From U Tube
Systems thinking - why change programmes fail Stuart Corrigan, Vanguard Scotland, talks about systems thinking and change programs.
Stuart Corrigan's Rules for Revolutionaries West Lothian Council 'Extra Factor' Conference - 30th Oct 2007
Management thinking governs performance Vanguard Scotland's Stuart Corrigan on how thinking governs the system and performance
Change - by what method?
Team Building - off to the woods Vanguard Scotland's Stuart Corrigan goes back off to the Woods!
Traditional versus systems thinking Vanguard Scotland's Stuart Corrigan talking about the dichotomy, Traditional v Systems Thinking.
Give up the notion that you have to work on the people Vanguard Scotland's Stuart Corrigan talks about focus on people and focus upon the system
Define purpose from customer's point of view Vanguard Scotland's Stuart Corrigan talks about purpose
Take measures that relate to purpose Vanguard Scotland's Stuart Corrigan
Establish new measures Vanguard Scotland's Stuart Corrigan
Most measurement doesn't tell us much Vanguard Scotland's Stuart Corrigan
Tackle root cause Vanguard Scotland's Stuart Corrigan
Systems thinking leaders interview Leaders talking about what makes a good leader
Dr. Russell Ackoff - Keynote at ICSTM 2004 - part A New video of Dr. Russell Ackoff posted on UTube talking about systems thinking in 3 parts
Dr. Russell Ackoff - Keynote ICSTM 2004 - part B Dr Russell Ackoff talking about systems thinking, new video posted on Utube.
Dr. Russell Ackoff - Keynote at ICSTM 2004 - part C Dr Russell Ackoff tallking about systems thinking. New video posted on Utube
John Seddon and Systems Thinking for Service Centres John Seddon talks about systems thinking in service centres in this powerpoint presentation with voice-over.
Talks Sir Ken Robinson: Do schools kill creativity? Sir Ken Robinson with a funny and insightful video on creativity and how it is being killed in school
Cultural change is free John Seddon explains why targets make organisations worse and controlling costs makes costs higher. This elegant dissection of the organisational madness that pervades our culture was given at the 2009 conference of the Human Givens Institute. Target Obsession Disorder laid bare.
World Quality Day 2009 - "The antidote to fads - change management thinking" - John Seddon John seddon speaks about the antidote to fads at the World Quality Day - poor sound quality
Rethinking lean service - Lean Conference 2009 InfoQ website. Professor John Seddon speaks at the Lean Conference 2009.
Leading from the front: John Seddon NESTA: Leading from the Front: Real Reform of Public Services. John Seddon speaks about systems thinking in the public sector 6 October 2009.
Escada Piano | Escalator vs. Stairs Utube - by studying the system and redesigning it, transformational change can be effected. Here's a simple example.
Test Your Awareness: Do The Test This video shows how limited our perceptual awareness is. Working within an organisational system and focusing upon measures means not being focused upon other things.
Applying Systems Thinking Project Management Skills to a Casework Handling Environment Vanguard Scotland brings you a video - Most project managers are still trying to manage their projects using the old ways: due dates, targets, more open projects and more multi-tasking. But there is a better way, common sense but not common practice. Once you learn this method, you will deliver projects faster and cheaper than you can imagine.
Professor John Seddon talks about the seminal moments that led to the creation, and informed the evolution of his systems thinking method Professor John Seddon talks about the seminal moments that led to the creation, and informed the evolution of his systems thinking method.
Dan Pink on the surprising science of motivation On TED, Dan Pink delivers an amusing talk on the damage caused by targets and how they mainly demotivate people.
John Seddon's appearance before the Scottish Finance Committee John Seddon appears before the Scottish Finance Committee begins on the IPlayer at 1:16:10
Jeff Jarvis - This is Bullshit Utube entertaining video on how old power and knowledge networks are being usurped.
Systems Thinking at work in Nottingham A groundbreaking piece of work is currently taking place in Nottingham which will shape the future of advice provision
Professor John Seddon speaks at the Wales Public Service Summer School 2010 - PC WINDOWS MEDIA ONLY The 2010 Summer School took place at Lampeter University between 28 June and 2 July 2010.
RSA Animate - Drive: The surprising truth about what motivates us You Tube, Dan Pink with more on the impact of targets and other incentives.
Systems Thinking at work in Nottingham AdviceUK have transformed their advice service using Vanguard Systems Thinking. They have produced a great cartoon that explains it all
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