Submitted Articles

John Seddon: Fools with Tools John Seddon discusses the fundamental questions that need answering before even considering the use of tools
Why do we believe in economy of scale? Professor John Seddon asks why do we believe in economies of scale? The answer is of crucial importance to the UK public sector
The local state and voluntary action in West Sussex: The results of exploratory qualitative research This recent research details the impact that public sector commissioning is having upon the independent sector
Doing the wrong things righter? Dr. Keivan Zokaei and Professor Melanie Fritz discuss lean and argue that value is a more effective focus
Inspection at the End of Time Dr. Niall MacKinnon proposes a systems thinking methodology for school inspection to take the place of the current regime
Why aren’t we all working for Learning Organisations? John Seddon and Brendan O'Donovan reflect on why there are not more 'learning organisations' around us
Systems Thinking and the Case Against Benchmarking Paul Buxton argues that whilst benchmarking sounds like a plausible method for improving service, actually it harms service quality and hampers learning
Accountability and Systems Thinking for Public Sector Scrutiny Niall MacKinnon, proposes that the principles of the Crerar Review for Scottish public services, can be achieved by adopting a systems approach