Rethinking Lean Service Professor John Seddon talks about 'Rethinking Lean Service', how systems thinking requires lean to be reconsidered and how such a reexamination shows up where lean went wrong
Launch of John Seddon’s latest book The launch of John Seddon's book 'Delivering Public Services That Work/Systems thinking in the public sector: Case Studies’ on March 9th 2010
Alfie Kohn: The Homework Myth (Da Capo Press) Alfie Kohn: The Homework Myth (Da Capo Press), podcast link to WAMU The Diane Rehme Show. Alfie Kohn on Homework, targets and standards based upon no knowledge.